Privacy Policy
Last updated: January 1, 2024. This Privacy Policy describes how D.Monkey Inc collects, uses, and protects your personal information.
1. Information We Collect
We collect information that you provide directly to us when you:
- Create an account or place an order
- Sign up for our newsletter
- Contact our customer support
- Participate in promotions or surveys
This may include your name, email address, phone number, shipping address, billing information, and payment details.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Send you marketing communications (with your consent)
- Improve our website and services
- Prevent fraud and ensure security
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information to third parties. We may share your information with:
- Service providers who help us operate our business (payment processors, shipping carriers, email service providers)
- Legal authorities when required by law or to protect our rights
- Business partners with your explicit consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL encryption for all data transmission
- Secure payment processing through PCI-DSS compliant providers
- Regular security audits and updates
- Access controls and authentication measures
5. Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.
6. Your Rights
Under Singapore's Personal Data Protection Act (PDPA), you have the right to:
- Access your personal data
- Correct inaccurate data
- Withdraw consent for marketing communications
- Request deletion of your data (subject to legal requirements)
To exercise these rights, please contact us at hello@d.monkeyinc.sg.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us: